Help

A few answers, and a way to reach a person.

My weight or workouts are not showing up

hebomb reads them from Apple Health. Open the Health app, tap your picture, then Apps, then hebomb, and check that Weight and Workouts are switched on. If your scale or watch has its own app, make sure that app is writing to Apple Health too.

Is Pro free?

Yes. Everyone who downloads hebomb during the launch is a launch member, with Pro free for life: the suggested workout, the worked-out weights, moving you up and the lift variations, along with all the logging and charts. No card is needed and nothing is charged. It switches on by itself, and it comes back if you delete the app and download it again with the same Apple Account.

Cancelling a subscription or getting a refund

Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.

Moving to a new phone

Your data lives on your phone. Before you switch, open Settings in hebomb and save a backup file, then restore from it on the new phone. Pro comes back with Restore purchases.

Training safely

hebomb suggests workouts and weights from what you log. It is not medical advice and it does not know your injuries or health. Check with a doctor before starting or changing how you train, start lighter than you think you need to, and stop if something hurts.

Something else

Write to help@hebomb.com. A real person reads it.